frequently asked questions
At Essence mental Health, we have demonstrated success in working with children, adolescents, and adults. Additionally, we have experience in working well with veterans, court-ordered, couples, and forensic populations.
Depression, Anxiety, Impulse Control problems, Anger/Stress Management, Attention-Deficit/Hyperactivity Disorder (ADHD), Substance Misuse, Dual Diagnoses, PTSD, Adjustment problems, Personality issues, Premarital/Couple/Family problems, LGBTQ+ issues, and most Psychotic Disorders.
We meet with our clients completely online using a HIPAA-compliant telehealth platform.
Clients simply go to the Client Portal, log in, complete payment, and connect with their therapist.
Sessions are audio/ video enabled and are accessible from a personal computer, tablet, or smart device.
Clients receive the benefit of meeting with a caring professional from their home, office, or wherever
they feel most comfortable.
From our side of things, Mental Health sessions are conducted via a HIPAA-compliant
environment which ensures the same confidentiality of an office visit. All you have to do is make sure
that you are logging into the Client Portal for your session from a safe, private location that ensures
confidentiality from your side of things.
Yes, we do! We have partnered and are under contract to provide in-network services for the
following insurance providers: Kaiser Permanente, Anthem (Blue Cross/Blue Shield), Evernorth (Cigna Behavioral Health),
Optum (United Behavioral Health), and Aetna. We also offer self-pay options for those who are seeking
services and who are not covered by these providers.
Request a free initial consultation using the ‘Contact Us’ tab on our website. You can also
request an initial consultation by phone at 312-379-9131.

Mental Health Emergency: dial 911
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